Social Customer Service Is As Easy As 1-2-3
Monday, January 7th, 2013By Jamie Berman, Account Coordinator, Consumer Group Social media has become the soapbox of the 21st century, a swift and efficient vehicle for the world to deliver complaints 24 hours a day. When those grievances involve a specific company, they’d better be ready to quickly face the music or they may lose valued customers. In [...]
Tags: Boston, boston pr, Boston Public Relations, customer service, jamie berman, marketing, mbta, parkmobile, Public Relations, Schneider Associates, Schneider PR, SchneiderPR, social marketing, Social Media, social media marketing, talk to the manager, tweets, twitter
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